Contact information

Contact Information

We want you to be able to reach us easily. Below you will find the details for contacting Selova, a brand operated by Digitalien LLC, regarding any questions, concerns, orders, returns, or other inquiries.

Business Details

Legal Entity: Digitalien LLC (operating the Selova brand) Mailing Address: [YOUR REGISTERED STREET ADDRESS — required by Shopify] Email: support@tryselova.com

How to Reach Us

For all inquiries, including questions about products, orders, shipping, returns, refunds, subscriptions, or our policies, the fastest and most reliable way to reach us is by email at support@tryselova.com.

When contacting us about an existing order, please include your order number and any relevant details so that our team can assist you as efficiently as possible. Providing complete information at the outset helps us respond to your inquiry promptly and accurately.

Response Times

We make reasonable efforts to respond to all inquiries within a reasonable timeframe, typically during standard business days, excluding weekends and observed holidays. Response times may vary during periods of high volume, promotional events, or holidays. We appreciate your patience and will endeavor to address your inquiry as promptly as practicable.

Customer Support Scope

Our support team is available to assist with questions relating to your orders, our products, and our policies. Please note that our team is not able to provide medical, nutritional, or healthcare advice. For any questions regarding your health, the suitability of a product for your individual circumstances, or potential interactions with medications or conditions, please consult a qualified physician or other licensed healthcare provider.

We look forward to assisting you.