Terms of service
Terms of Service
Last Updated: [Insert Date]
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "customer") and Digitalien LLC, which operates the Selova brand ("Selova," "we," "us," or "our"), governing your access to and use of our website (the "Site") and your purchase and use of any products offered through the Site. Please read these Terms carefully. By accessing or using the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms, together with our Return and Refund Policy, Shipping Policy, and Privacy Policy, each of which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use the Site or purchase our products.
1. Acceptance and Eligibility
By using the Site or placing an order, you represent and warrant that you are at least eighteen (18) years of age, or the age of majority in your jurisdiction of residence, whichever is greater, and that you possess the legal authority to enter into and be bound by these Terms. The Site and our products are intended for use by adults. We reserve the right to refuse service, decline orders, or terminate accounts where we have reason to believe that this eligibility requirement is not met.
2. Dietary Supplement and Health Disclaimer
Our products are dietary supplements and are not drugs, medications, or medical devices. The statements made regarding our products have not been evaluated by the United States Food and Drug Administration. Our products are not intended to diagnose, treat, cure, mitigate, or prevent any disease, illness, or health condition.
All information provided on the Site, in our marketing materials, or otherwise communicated by us is offered for general informational and educational purposes only and does not constitute, and is not a substitute for, professional medical, nutritional, or healthcare advice, diagnosis, or treatment. You should always consult a qualified physician or other licensed healthcare provider before beginning use of any dietary supplement, particularly if you are pregnant, nursing, attempting to become pregnant, taking any medication, managing any medical condition, or have any concerns regarding your health. Never disregard or delay seeking professional medical advice because of anything you have read or seen in connection with our products.
Individual results may and do vary, and no specific outcome or result is promised, guaranteed, or implied. By purchasing and using our products, you acknowledge and accept that you do so voluntarily and that you assume full and sole responsibility for any and all risks associated with such use. You agree that you are responsible for reviewing product labels, ingredient lists, and usage directions, and for determining the suitability of any product for your individual circumstances.
3. Product Information, Descriptions, and Availability
We make reasonable efforts to display and describe our products accurately. However, we do not warrant or represent that product descriptions, ingredient information, images, pricing, or any other content on the Site is complete, current, reliable, or error-free. Colors, packaging, and other product characteristics may vary from what appears on your screen. We reserve the right, at any time and without prior notice, to correct any errors, inaccuracies, or omissions; to modify or discontinue any product; to limit the quantities of any product offered; and to change product specifications, formulations, or packaging. The availability of any product is not guaranteed.
4. Pricing and Payment
All prices are stated in United States dollars and are subject to change at any time without notice. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, pricing or product description errors, quantity limitations, or unavailability, even after an order has been submitted, acknowledged, or charged. In the event of a pricing error, we reserve the right to cancel the affected order and, where the order has already been charged, to issue a refund of the amount paid. You agree to provide current, complete, and accurate purchase and account information, and to promptly update such information as necessary. You authorize us and our payment processors to charge your selected payment method for all amounts due in connection with your order, including applicable taxes and shipping charges.
5. Subscriptions and Recurring Billing
Certain products may be offered on a subscription basis with recurring billing. By enrolling in a subscription, you expressly authorize us and our payment processors to automatically charge your designated payment method on a recurring basis, at the then-current price and interval associated with the plan you select, until the subscription is cancelled in accordance with these Terms.
You may cancel your subscription at any time prior to your next billing date through the account management tools available to you, or by contacting us at support@tryselova.com, subject to any reasonable processing time required to give effect to the cancellation. It is your responsibility to cancel before the next billing date if you do not wish to be charged for, and to receive, a subsequent shipment. Cancellation stops future billing but does not entitle you to a refund of any charge that has already been processed. Subscription orders that have already been processed and shipped are non-refundable. We reserve the right to modify subscription pricing, intervals, or terms, and will endeavor to provide reasonable notice of any material change.
6. Orders and Acceptance
Your submission of an order constitutes an offer to purchase, which we may accept or decline in our sole discretion. No order is binding upon us until accepted by us. An acknowledgment of receipt, an order confirmation, or a charge to your payment method does not by itself constitute our acceptance of an order. We reserve the right to refuse, cancel, or limit any order at any time for any reason.
7. Intellectual Property Rights
All content on the Site, including but not limited to text, graphics, logos, icons, images, photographs, audio, video, product names, brand names, trademarks, trade dress, designs, layouts, and the compilation and arrangement thereof, is the property of Digitalien LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The "Selova" name and associated marks and branding are proprietary to us. You are granted a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, frame, scrape, or otherwise exploit any content from the Site without our prior express written permission. All rights not expressly granted are reserved.
8. User Conduct and Prohibited Uses
You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to: (a) use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site; (b) attempt to gain unauthorized access to any portion of the Site, any account, or any systems or networks connected to the Site; (c) use any automated means, including robots, scrapers, or data-mining tools, to access or collect data from the Site; (d) introduce any viruses, malware, or other harmful material; (e) engage in any fraudulent, deceptive, or unlawful activity; or (f) violate any applicable law or regulation. We reserve the right to investigate and take appropriate action, including refusing service, terminating accounts, cancelling orders, and reporting to authorities, in response to any conduct we deem, in our sole discretion, to be in violation of these Terms or otherwise objectionable.
9. Third-Party Links and Services
The Site may contain links to, or integrations with, third-party websites, services, or resources that are not owned or controlled by us. We provide such links and integrations for convenience only and do not endorse and are not responsible for the content, products, services, policies, or practices of any third party. Your interactions with any third party are solely between you and that third party, and you access and use third-party websites and services at your own risk.
10. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS, CONTENT, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PARTICULAR RESULT WILL BE OBTAINED FROM THE USE OF OUR PRODUCTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE FOREGOING EXCLUSIONS MAY NOT APPLY TO YOU.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DIGITALIEN LLC, ITS OWNERS, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITE OR ANY PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR ANY PRODUCT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to defend, indemnify, and hold harmless Digitalien LLC and its owners, members, officers, employees, agents, affiliates, suppliers, and licensors from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees and court costs, arising out of or relating to: (a) your access to or use of the Site or any product; (b) your violation of these Terms or any applicable law or regulation; (c) your violation of any rights of any third party; or (d) any content or information you submit or transmit through the Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses.
13. Assumption of Risk
You acknowledge and agree that the use of dietary supplements involves inherent risks, and that you assume all such risks voluntarily and of your own free will. You agree that you, and not Selova, are responsible for evaluating whether any product is appropriate for you, for following all usage directions, and for monitoring your own health and consulting healthcare professionals as appropriate. You release Selova from any and all liability to the maximum extent permitted by law in connection with your voluntary use of our products.
14. Governing Law and Jurisdiction
These Terms, and any dispute or claim arising out of or relating to these Terms, the Site, or any product, shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to any choice or conflict of law provision or rule. You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in the State of Delaware, and you irrevocably consent and submit to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum or otherwise.
15. Dispute Resolution
In the interest of resolving any dispute efficiently and cost-effectively, you and Selova agree to first attempt to resolve any dispute, claim, or controversy informally by contacting us at support@tryselova.com before initiating any formal proceeding. We will attempt in good faith to resolve any such matter through informal communication. This provision does not limit either party's right to seek relief in the courts identified in Section 14.
16. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
17. Waiver
No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
18. Entire Agreement
These Terms, together with our Return and Refund Policy, Shipping Policy, and Privacy Policy, constitute the entire agreement between you and us with respect to your access to and use of the Site and your purchase of products, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, with respect to such subject matter.
19. Changes to These Terms
We reserve the right, at our sole discretion, to amend, modify, update, or replace these Terms at any time and without prior notice. Any changes will become effective upon posting of the revised Terms to the Site, and the "Last Updated" date will be revised accordingly. Your continued access to or use of the Site, or your placement of any order, following the posting of revised Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically.
20. Contact Us
If you have any questions about these Terms of Service, please contact us at support@tryselova.com.